By Duncan Kitchin

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WHAT IS ORGANISATIONAL CULTURE? There are as many definitions as there are writers on organisational culture. Below we set out some definitions that will let you begin to develop a sense of what organisational culture might be. - The glue that holds an organisation together. - The way we do things around here (Marvin Bower, former Managing Director of Mckinsey and Company). - The set of attitudes, values, goals and practices that characterise an institution or organisation (Merriam-Webster’s online Dictionary).

5 kg) and the larger the group, the lower the average individual pull. This loafing seems to apply to a wide range of group activities when compared with solitary individual efforts, applying, for example, to problem-solving and brainstorming. Clearly it is important to work out why the loafing occurs and to find ways to reduce it, or even how to get a synergy effect, where output of the group is greater than the sum of the individuals – this latter situation being called social labouring. Steiner (1972) suggested that social loafing was most importantly effected by problems of co-ordination of individual effort within the groups and by group processes.

How do you get your staff to believe you? Footnote The manager in question was sacked because he could not/would not change the way he managed. Another manager in the department resigned because he did not want to work for an organisation that was so stupid as to trust its workforce. The other managers introduced the policy, with some relief, as they were Theory Y managers who had been working in a Theory X department. The department eventually reaped the rewards of a motivated and creative staff once the staff came to believe that the change was a permanent change in management style, and staff turnover improved 100%.

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